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Contact Us

Our Customer Service representatives are here to answer questions about your Allegro MasterCard. You can reach us the following ways:

  1. Contact Form - Fill out the contact form above. 
  2. Email Us - Cardholders should email us through your secure inbox. Login to the Online Account Center to use this service. Other inquiries can be sent to contact@myallegro.com.
  3. Call Us - For Customer Service, call us toll-free at (805) 246-1410. Monday through Friday: 8AM-10PM (Pacific Standard Time - CST) - Saturday & Sunday: 8AM-8PM (Pacific Standard Time - CST)
  4. Mail Us - Allegro Credit Services, LLC - 1901 Camino Vida Roble, Suite 120 Carlsbad, CA 92008
  5. Find Us - Load your card at any of our retail partner locations.
  6. Fax Us - 1-866-358-0526
  7. For Complaints or Compliments - E-mail our President at ceo@myallegro.com.
  8. For Media Relations - Contact our public relations department at mediarelations@myallegro.com.
Reminder: Please do not send personal information such as your social security number (SSN), card number or bank account number in your email, text or chat message

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WHAT WE DO

At Allegro, we believe finance is more than just money and numbers; it’s how dreams, goals and visions get realized.         

The Allegro Prepaid MasterCard is issued by Metropolitan Commercial Bank., Member FDIC, pursuant to a license from MasterCard International Incorporated. MasterCard is a registered trademark, and the circles design is a trademark of MasterCard International Incorporated. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement.

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Phone:  (805) 246-1410
Email: contact@myallegro.com

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